International Distance Selling Contract

Last updated: 9 October 2026

1. Parties & Scope

This International Distance Selling Contract ("Contract") is concluded electronically between the Seller and the Buyer identified below for cross-border e-commerce transactions in compliance with international commercial standards and electronic commerce regulations.

Buyer (Consumer)

The Buyer's full name, billing address, country of residence and contact details are those entered at checkout. They are recorded in the order confirmation email sent to the Buyer, which forms part of this Contract.

Seller

Commercial Title: HDS DİJİTAL İMALAT
Registered Address: Oymaağaç Mah. 3112. Sk. 27E, Kocasinan / Kayseri, Türkiye
Tax ID / Reg No: 6630451644
Contact Email: info@hdsworks.com
International Phone: +90 552 436 97 30

By placing an order on the platform, the Buyer confirms that they have read, understood, and agreed to the binding nature of this cross-border agreement, including all international delivery terms, applicable duties, and statutory withdrawal rights.

2. Definitions

For the purposes of this Contract, the following international terms shall apply:

  • Cross-border transaction: A commercial transaction where the Seller and Buyer are situated in different countries or jurisdictions.
  • Consumer: An individual acting primarily for personal, family, or household purposes.
  • Goods / Products: Tangible items, digital content, or software provided by the Seller to the Buyer via electronic order.
  • Platform / Site: The online store and electronic communications medium operated by the Seller.
  • Incoterms: International Commercial Terms published by the International Chamber of Commerce (ICC), specifically DAP (Delivered At Place) unless otherwise specified.

3. Subject Matter & Order Specifications

This Contract governs the cross-border sale and delivery of Goods ordered electronically by the Buyer through the Seller's Platform, defining rights and obligations regarding payment, shipping, customs compliance, and statutory remedies.

All prices listed on the Platform are presented in United States Dollars (USD) or the designated international currency, including customs, fees and shipping fees excluding local sales taxes unless explicitly stated otherwise.

4. Seller Identification & Contact

Legal Title: HDS DİJİTAL İMALAT
Address: Oymaağaç Mah. 3112. Sk. 27E, Kocasinan / Kayseri, Türkiye
Customer Support Email: info@hdsworks.com
International Phone: +90 552 436 97 30

5. Buyer Identification

The recipient name, destination address, country and contact details are those provided by the Buyer at checkout and are itemised in the order confirmation email.

6. Ordering Party Details

The billing name or company, billing address, country, email and tax identification number (if applicable) are those provided by the Buyer at checkout and are itemised in the order confirmation email.

7. Product Details & Total Cost Summary

7.1. Product Specifications

Essential characteristics, specifications, quantities, and model numbers of the Goods are detailed on the product page and finalized in the electronic order summary prior to checkout confirmation.

7.2. International Pricing & Currency

All amounts are billed in USD (or selected major currency). Currency conversion fees, bank processing charges, or exchange rate fluctuations incurred by the Buyer's financial institution shall be borne solely by the Buyer.

7.3. Order Breakdown

The total purchase price and international shipping charges are itemised line by line in the order confirmation email, showing each item description, quantity, unit price, subtotal, international shipping fee and total order cost.

8. Cross-Border Shipping, Customs & Incoterms

8.1. Delivery Terms (DAP): Shipments are delivered under Incoterms DAP (Delivered at Place). The Seller is responsible for export clearance and international carriage. The Buyer is the importer of record and responsible for import clearance, customs duties, tariffs, and local VAT or sales taxes levied by the destination country.

8.2. Delivery Timeline: Estimated delivery times provided during checkout are indicative and subject to international transit conditions, customs processing, and logistics availability, not exceeding 30 days unless mutually agreed.

8.3. Risk & Title Transfer: Risk of loss or damage transfers to the Buyer upon physical possession of the Goods by the Buyer or a designated third party (other than the carrier).

9. International Consumer Rights & Statutory Withdrawal

9.1. Right of Withdrawal / Cooling-off Period

The Buyer has the right to withdraw from this Contract without giving any reason within fourteen (14) days from the date physical possession of the Goods is acquired. Nothing in this Contract shall diminish mandatory statutory rights available under EU consumer laws, UK Consumer Rights Act, US federal and state consumer protection regulations, or equivalent consumer protection regulations in the Buyer's country of residence.

9.2. Returns & Refund Procedure

To exercise the right of withdrawal, the Buyer must notify the Seller via unambiguous written declaration before the 14-day period expires. Refunds shall be processed using the original payment method within fourteen (14) days of receipt of returned Goods. Return shipping costs shall be borne by the Buyer unless Goods are defective or non-conforming.

10. Statutory Warranty & Conformity of Goods

The Seller warrants that Goods conform to the Contract description, quality, and fit-for-purpose requirements. Buyers are entitled to legal remedies (repair, replacement, price reduction, or termination) for non-conforming Goods as mandated by applicable consumer protection legislation.

11. Exclusions from the Right of Withdrawal

The right of withdrawal shall not apply to: (a) custom-made or personalized Goods; (b) Goods liable to deteriorate rapidly; (c) sealed Goods unsealed after delivery which are unsuitable for return due to health protection or hygiene reasons; and (d) digital content delivered electronically once performance has begun with the Buyer's explicit consent.

12. Governing Law & International Jurisdiction

12.1. Applicable Law: This Contract shall be governed by and construed in accordance with the laws of Türkiye, without prejudice to mandatory consumer protection laws of the Buyer's country of habitual residence that offer a higher level of protection under applicable international private law principles.

12.2. Dispute Resolution: In the event of a dispute, the parties encourage amicable settlement. Consumers residing in the EU/EEA may utilize the European Online Dispute Resolution (ODR) platform. Consumers may elect to bring legal proceedings either before the courts of the Seller's registered seat or in the competent courts of the Buyer's domicile.

13. Data Protection & Cross-Border Privacy

Personal data processed in connection with this cross-border transaction is handled in strict compliance with applicable global privacy standards, including the GDPR (General Data Protection Regulation) and relevant national data protection laws.

14. Electronic Binding & Enforceability

By completing the order and payment process electronically, the Buyer explicitly accepts all terms and conditions outlined in this International Distance Selling Contract. The electronic record of order confirmation serves as proof of contract execution.